Frequently Asked Questions
If you don't see the answer you're looking for, please contact us for more information.
How long does it take to receive the postcards? Artwork usually takes 1 working day. Printing and shipping will take from 4 to 7 working days.
Can I modify the postcard designs? Yes, each of our designs can be modified to meet your needs - or you can order a complete custom design - just ask!
Can I supply my own artwork if I want? Yes. It must be sent to us as a high-resolution, print-ready PDF. You must make sure that your art includes an additional 1/8" "bleed" around all the edges (the extra 1/8" will be trimmed off on all sides).
Will I get to see a proof before printing? Yes. Every order will include a PDF proof before printing is authorized.
What does the BACK of the postcard look like (the mailing panel side)? On the Postcard Designs page, clicking on each of the designs will show you what's on the back of the postcards. The mailing panel will be modified with YOUR contact info, logos, photo, etc. once you place an order. Underneath the image of each design you will see a link that says "Click here to see the message on the back." This will display the message on the back of each design.
Do I have to order in the amount shown on your pricing list or can I order exact amounts? You must round up to the nearest price break for each order - exact amounts are not available.
Is the artwork, printing and shipping included in the price? Yes, the prices shown on this website INCLUDE basic artwork, printing and shipping.
What about a Mailing Service? Is that available? Yes, we can have your postcards delivered to our local Washington State mailing service for processing and postage. Click here to see more information about Mailing Service pricing.
What size are the postcards? EDDM postcards meet the minimum size requirement of 9" wide by 6-1/2" tall (see EDDM Pricing for complete info). Postcards that will be sent to a mailing list are 8-1/2" wide by 5-1/2" tall (see Mailing List Pricing for complete info).
Are there any other sizes available other than the standard? Yes, we can design and print a variety of other qualifying sizes (such as 8-1/2x11"). Please ask for pricing.
How are the postcards printed? Our postcards are printed full color both sides, on high quality 14pt gloss cover with UV gloss coating (unless otherwise specified). Recycled paper is available on request (at an additional cost).